Privacy Policy

Last Updated: October 15, 2023

At Twinkly Sales Shop, we believe that your holiday decorating experience should be magical from the moment you begin browsing our products to the final display of your beautiful LED lights. Just as we’re committed to providing you with the highest quality Wide Angle Conical LED lights, C7 Christmas lights, and charming outdoor decorations, we’re equally dedicated to protecting your privacy and personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website xmasledlights.com or make a purchase from us. By using our website, you consent to the data practices described in this policy.

1. Information We Collect

We collect information that helps us provide our global customers (excluding Asia and some remote areas) with the best possible shopping experience for our LED lighting products:

• Personal Identification Information: Name, email address, shipping address, and phone number when you place an order for our Wide Angle Conical LED lights or other holiday decorations.
• Payment Information: Credit/debit card details (processed securely through our payment providers), PayPal information, and billing address when you purchase our C7 SMD LED bulbs or battery-operated lights.
• Technical Information: IP address, browser type, device information, and pages visited on our site, which helps us optimize your browsing experience.
• Communications: Records of correspondence when you contact our customer support team at [email protected].

2. How We Use Your Information

We use your information to create the same seamless experience we’ve designed in our checkout process:

• Process your orders for 5mm Wide Angle Conical LED lights, coaxial connect sets, and outdoor Christmas decorations
• Provide customer support and respond to your inquiries about our products
• Send order confirmations and shipping notifications
• Improve our website and product offerings based on how customers interact with our site
• Send marketing communications (only with your explicit consent) about new LED light products, special offers, and decorating tips
• Prevent fraudulent transactions and enhance security
• Comply with legal obligations

3. Data Sharing and Disclosure

Twinkly Sales Shop values your privacy and does not sell your personal information. We may share your data with:

• Payment Processors: Secure third-party services that process your credit card, debit card, or PayPal transactions for purchases of our C9 Christmas lights or animal outdoor decorations.
• Shipping Providers: Logistics companies that deliver your LED light orders to your doorstep, whether you’re in Louisville or elsewhere in our service area.
• Service Providers: Companies that help us operate our website, conduct marketing, or provide customer service.
• Legal Requirements: When required by law, regulation, or legal process.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

4. Data Storage and Security

Just as our LED lights are designed for reliability and brilliance, we implement robust security measures to protect your information:

• All transactions are protected with SSL encryption technology, ensuring your payment details remain confidential.
• Personal data is stored on secure servers with limited access.
• We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

While we implement these security measures, please note that no electronic transmission or storage method is 100% secure.

5. Your Rights

You have certain rights regarding your personal information:

• Access: You can request details of the personal information we hold about you.
• Correction: You can update or correct your personal information through your account or by contacting us.
• Deletion: You can request deletion of your personal information, subject to certain legal exceptions.
• Opt-out: You can unsubscribe from marketing communications at any time by using the link in our emails or contacting us.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, much like our lights enhance your holiday displays:

• Essential Cookies: Required for basic functions like processing your shopping cart for our coaxial connect lights or battery-operated decorations.
• Analytical Cookies: Help us understand how visitors interact with our website, allowing us to improve the shopping experience.
• Marketing Cookies: Used to track visitors across websites to display relevant ads for our LED products.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use some features of our site.

7. International Data Transfers

As we serve customers globally (excluding Asia and some remote areas), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data regardless of where it’s processed.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised “Last Updated” date.

10. Contact Us

Thank you for trusting Twinkly Sales Shop with your holiday decorating needs and your personal information. We’re committed to keeping both your home and your data bright and secure.

Happy decorating!
The Twinkly Sales Shop Team